Last month, my boss introduced me to my new favorite Dashboard widget, Oblique, which digitally recreates the Brian Eno/Peter Schmidt Oblique Strategies card deck. Click the widget and the card turns over to reveal a new strategy. You cant control the random distribution of the strategies, but you can choose which edition you want to pull from and how long each card stays turned over. This comes in handy for taking screenshots of particularly amusing strategies. Case in point: the very first one I turned over today.
If youre unfamiliar with the original deck, The Oblique Strategies website offers a brief history:
The deck itself had its origins in the discovery by Brian Eno that both he and his friend [painter] Peter Schmidt...tended to keep a set of basic working principles which guided them through the kinds of moments of pressure either working through a heavy painting session or watching the clock tick while youre running up a big buck studio bill. Both Schmidt and Eno realized that the pressures of time tended to steer them away from the ways of thinking they found most productive when the pressure was off. The Strategies were, then, a way to remind themselves of those habits of thinking to jog the mind.
Writers block isnt an option for me at work, thanks both to looming deadlines and basic professional courtesy, but sometimes it can be awfully hard just to get started. Im a great believer in the power of digression, however, and the Oblique widget works like a charm in that department. Amazing what your brain gets up to when youre not looking. Sometimes it just needs to be caught in the act.
Recently, Derek Powazek threw down the gauntlet on A List Apart. Now, my first reaction to this was whats Dereks address, so I can send him a cookie bouquet or maybe a dozen Hoffa cupcakes? But then I got all defensive. Because, hey! I didnt just pick up this whole wordcrafting thing after reading a blog entry that told me to do it. Ive been writing (and learning to write) my entire literate life. Its an ongoing process and it takes time and devotion and enthusiasm to master. In other words, if you want writing done right, hire a writer.
A few comments on Powazeks post say exactly that. But Id like to up the ante. Powazek says that text is as much a part of the UI as the colors, the pixels, the stuff that designers are usually concerned with. Perhaps more. Definitely more. In fact, writing and the organization inherent in good writing goes much deeper than the UI. Before you have a website over which to push pixels and wrangle words, you need to decide exactly how all that content will be organized. And thats why you should not only hire a writer to write, you should hire a writer to help design your information architecture.
Im not the first person to suggest that writers and editors make great information architects. I dont know if Jesse James Garrett, author of the brilliant Elements of User Experience is the first to suggest it, either, but he sure does. After all, Garrett explains, throughout human history, the people most concerned with effective communication have been those who worked with language. Predating hypertext, predating plain old text itself, language is the original toolkit for architecting information.
Of course, in an ideal world, your project already has its very own IA ninja. But if it doesnt and it probably doesnt Id suggest getting an IA-happy writer involved at the beginning. Added bonus: copy as purposeful as it is clever is easier to craft if youre intimately involved with content organization from the get-go. No point in changing Submit to Get in there if you dont know whats in there.
You can find more of the interesting word usements I structure* on Apple.com.
Read my article, Better Writing Through Design, on No. 242 of A List Apart.
Pick up issue 176 of .net magazine to read my thoughts on creating outstanding web copy.
Watch a video of the Design Eye for South By panel at SXSW Interactive 2008. Or view the slide deck at DesignEye.org.
*With apologies to Harris K. Telemacher.